Conflicts are a natural and unavoidable part of human group interactions. As a leader or manager of a firm/organization, you need to expect it, realize it, and learn how to manage it. Once you master techniques in handling to address conflicts in the workplace, you can further enhance collaboration with your team as they strengthen their emotional resilience and with an unshakeable focus.
Conflict resolution is the key to run a business successfully. However, resolving conflicts without a proven method can lead to the degeneration of your company into a hotbed of challenging agendas, resentment, and low self-confidence. This, can negatively affect your business’s reputation and productivity. That is why; we at The Collaboration Effect® have tied up with Mike Gregory, who provides conflict resolution techniques that prove to be effective means for reinstating peace.
However, we have also realized that there are benefits as well as drawbacks of collaborating conflict resolution strategies. So let us dig out and understand the advantages and disadvantages of such conflict resolution techniques below to make conflict handling more effective.
Collaboration is the other name of compromise.
When there is conflict, each party involved has a different opinion or demand. Hence, the key here is to determine to what extent each party in the dispute is willing to compromise. For instance, if the conflict is between two employees who are arguing about doing a specific task and neither of them wants to cooperate, in such a scenario, the manager needs to actively listen to both parties. By listening and working with both parties this is the essence and power of collaboration when it comes to conflict resolution. It focuses on finding a compromise that makes both the conflicting parties feel as if they have genuinely been listened to even when their exact demands are not fulfilled.
For achieving such a conflict resolution, a collaborative conflict management strategy focuses on the need for a mediator to listen and realize the wants, fears, needs, and concerns of all sides. Mike Gregory and we at The Collaboration Effect® team believe in offering a mild and non-confrontational approach so that all the parties involved in the conflict feel comfortable in expressing their perspectives without hesitation.
Advantages of Collaborative Conflict Resolution
- The first and foremost advantage of collaborative conflict resolution strategies is that it makes all the parties involved feel respected and understood. By listening to the concerns of people involved in the conflict critically, one can diffuse the enmity by allowing freedom of expression.
- One of the primary reasons behind the generation of such conflicts is that both sides are unwilling to listen to each other, which further creates misunderstanding resulting in disputes. When everyone involved in the conflict or dispute gets the opportunity to clearly express their concerns, it fosters understanding, compassion, and mutual respect.
- Another advantage of such an approach is that it establishes a tone for conflict resolutions that may happen in the future. It also provides shared responsibility to the ones involved to resolve the problem.
Disadvantages of Collaborative Conflict Resolution
- A possible disadvantage of this approach can be the consumption of more time, energy, and effort for achieving a resolution. However, when weighed against the alternative longer term this can be a false assumption.
- Another disadvantage is that there may not be a comprehensive solution that concludes the victory of all the parties involved. Often both parties may not like a given a solution, but in the end, they can live with the outcome.
- It does not always work. Although !once learned and applied the success rate is very high, there are times when other arbitration or legal approaches may have to be pursued.
If you would like to learn more about effective conflict resolution techniques that work, please get in touch with us or directly with Mike Gregory at firstname.lastname@example.org